Pay Your Water Bill

Ways to Pay Your Water Bill:

  • Account Login - Register or sign into e-Care. This function allows you to view your account, monitor usage and make online payments, as well as see previous history. (Need to make account changes? Click here for more info.) 
  • One-Time Online Payment - Pay online, no registration required.
  • Sign up for Auto-Pay - Automatic payment from your checking or savings account.
  • Pay By Phone - 24 hour phone payment line (877) 314-2478. (Convenience fees apply)
  • By Mail - Payment by check can be mailed to the De Pere Water Department, Post Office Box 247, Green Bay, WI 54305-0247.
  • In-Person: Cash and check payments will only be accepted in person at City Hall, 1st floor, 335 S. Broadway.
  • Drop-Off: There is a secure drop-off slot marked by signage on the side of City Hall (335 S. Broadway) that can be used anytime. 

If your water bill payment is late: 

Past due bills are assessed a 1% penalty on the unpaid balance each month. For billing, questions, please call (920) 339-4046.

Current water rates: 

Water Rates Effective January 1, 2021

Have Water Billing Questions?

Call 920-339-4046 or Email

More Water & Billing Resources

To monitor your water usage, learn about billing cycles, find out about water quality or inspections, and much more, visit the main De Pere Water Division website at this link